Banquet Policies and Procedures

Quotations and Pricing
All quotations herein are subject to a proportionate increase to meet increased cost of food, beverage, commodity prices, labor cost, taxes, or currency values.  All pricing is calculated at a per person rate unless otherwise noted.

Deposit, Payment, and Cancellation Policy
A deposit of $250.00 is required to guarantee the date and time of your event.  If your event calls for a closing of the facility, a $1,000 deposit is required to guarantee the date.  The deposit will be applied to the balance due on your final bill.  If it is necessary to cancel your event, the deposit is non-refundable.  A payment of 50% of your estimated total bill will be due 14 business days prior to the event.  The balance of your final bill will be due at the conclusion of your event.

Catering
Due to New York State Health Department and insurance regulations, all foods except wedding cakes must be purchased from Terry Hills and served by our staff.  Also due to New York State Health Department and insurance regulations, remaining food items from a catered function cannot be taken off the premises for consumption.  This policy applies to all perishable food, including entrees from guaranteed guests unable to attend.

Guarantee Policy
An estimated number of guests must be given when booking your event.  The final guaranteed guest count is required 14 days prior to the event.  A 5% allowance over your guarantee will be permitted.  The host will be billed for the guaranteed number of guests or number of guests served, whichever is greater.

Buffet Minimum Requirements
All buffets require a minimum of 40 people.  Please note that an additional 10% surcharge will be applied to all groups of less than 40 people.

Length of Event
Typical time allotted for an event is a total of 4 hours. If your event calls for the closing of the entire facility, the maximum time allotted is 6 hours. If you anticipate that your event may exceed this time, please review this issue with our sales staff and note that an additional per hour room fee may apply.

Responsibility and Damages
Terry Hills reserves the right to refuse to serve alcoholic beverages to anyone who may jeopardize his or her safety and the safety of others.  In an effort to create a pleasurable experience for everyone, Terry Hills has a no shot policy for all open bar packages.  Any damages to our facility or equipment during your event will be billed to the host of the event.  No rice or other materials may be thrown inside or outside of the facility.  All items not owned by Terry Hills Restaurant and Banquet Facility must be removed from the building at the conclusion of the event.

Smoking Policy
By law of New YorkState, smoking will not be permitted indoors.  Smoking will be permitted in designated outdoor areas.

Room Availability
Terry Hills reserves the right to substitute an alternate function room should the projected attendance fall considerably below the original estimate.

Linen Surcharge
A linen surcharge may be applied to your final bill.  Please review the per piece charge with the Banquet Manager during the planning of your event.

Gratuity and Tax
An 18% gratuity and 8% New York State Sales Tax will be added to all events.  The service charge will be distributed as follows: 13% to wait staff and bartenders and 5% to remaining support staff.  If you are tax exempt organization, please furnish a Tax Exempt Certificate prior to the event.  It will not be accepted after the event.